Terms & Conditions

www.dunkeldwhiskybox.co.uk is operated by Dunkeld Whisky Box Ltd through iZettle e-commerce platform. Dunkeld Whisky Box Ltd is a company registered in Scotland under company number SC611087. Our registered address is 2 High Street, Dunkeld, PH8 0AJ. The website is governed by the following terms and conditions. Age Restrictions In the UK, it is illegal for any person under the age of 18 to buy or attempt to buy alcohol for themselves or for any other person under the age of 18, or for an adult to buy or attempt to buy alcohol for any person under the age of 18. Dunkeld Whisky Box will not sell alcohol to anyone who is under the age of 18. You must confirm when you place an order that you are over 18 years of age. By placing an order, you confirm that you and the recipient are at least 18 years old. When using free local delivery, we will request proof of age. The courier we use for other deliveries will likewise request proof of age. If you are making a purchase for a gift, you are confirming that the recipient is over 18.

Taking payment We currently only accept card payments. You can pay for your goods securely through our website in the checkout process. We use iZettle as a safe method of payment. We accept Visa, Mastercard and American Express. Payment will be taken at the point of order, and your order will be dispatched as soon as possible thereafter. Until dispatch has been made, we reserve the right to cancel it for any reason.

Product photos Please be aware that the images of our products are for illustrative purposes only, and may vary slightly from the actual product.

Deliveries We deliver to the United Kingdom only. During the coronavirus crisis, we will only be delivering to our local area. Our deliveries are made directly by us and are free of charge within a 5 mile radius of Dunkeld and Birnam. When you order, please state where you would like us to deliver to. We are currently delivering in the area on a Friday. Please note that we will ask for proof of age on delivery if you are lucky enough to look under 25 years old.

Cancellation and returns If you would like to cancel your order, please do so as soon as possible after ordering. If you cancel your order before it is dispatched, we will refund your payment in full. If your order has already been dispatched, unfortunately we are unable to cancel the order and you will be charged the full amount. We do not accept any returns or offer any refunds.